Terms of Service

The terms for using OrexGate.

Plain language where we can manage it. By creating an account, you agree to these terms, the Privacy Policy and the Refund Policy.

  • Your clients pay you directly. We never hold, move or guarantee that money.
  • Your files stay yours. We only use them to run your gates.
  • 14 days free, then plans renew until you turn renewal off.
  • Protection makes copying hard and traceable, not impossible.

01Who we are and this agreement

OrexGate is provided by OREX GATE ("OrexGate", "we", "us") at orexgate.com. These terms are an agreement between us and you, the person or business that creates an OrexGate account ("you").

OrexGate is a business tool for freelancers, studios and agencies. By creating an account you confirm that you are at least 18, or the age of majority where you live, and that you can enter into a binding contract. If you sign up for a business, you confirm you may accept these terms for it.

02Your account

  • Sign up with a real email address you keep. We confirm it with a code before the account exists, and we send receipts, release notices and billing emails to it.
  • Keep your password private. You are responsible for what happens in your workspace, including what teammates you invite do.
  • Tell us straight away at support@orexgate.com if you think someone else has used your account.

03What OrexGate does, and what it doesn't

OrexGate stores the files you upload, shows your clients protected previews, displays the payment details you enter, collects the receipts your clients send, and releases the original files when you press Release.

OrexGate is not a party to the deal between you and your client. Client money goes from your client to your own bank, e-wallet or payment link. We do not receive, hold, convert, escrow or guarantee it, and we do not check that a receipt is genuine. Before you release files, confirm the money is in your own account. Disputes about work, quality, deadlines or payment are between you and your client.

04Free trial, plans and billing

  • The free trial lasts 14 days with no card: up to 3 gates and 2 GB per gate. When it ends, your workspace becomes read-only until you choose a plan; you can still review receipts and release gates you already shared. If you have not chosen a plan 30 days after the trial ends, we delete the files uploaded during it and close their links. We email you at least 7 days before.
  • Plans are paid in advance, monthly or yearly. USD plans are sold by Paddle.com, our reseller and merchant of record, who handles payment, tax and invoices; Paddle's buyer terms also apply to that purchase. PHP plans are billed by us through Xendit invoices.
  • Plans renew automatically until you turn renewal off in Billing. For PHP plans we email the renewal invoice 3 days before the period ends. An unpaid renewal leaves the workspace usable for a 3-day grace period, then read-only.
  • Prices can change. We will email you at least 30 days before a new price applies to your plan, and it only applies from your next renewal.

Refunds are covered by the Refund Policy: any charge can be refunded within 14 days.

05Your files and content

You keep every right in the files and information you upload. You give us permission to store, copy, process and transmit them, including making watermarked previews, only as needed to run OrexGate for you and the people you share gates with. That permission ends when the content is deleted from the service.

You confirm that you have the rights needed to upload each file and share it with your clients.

06Acceptable use

Do not use OrexGate to:

  • store or share anything illegal, including material that sexually exploits children, which we report to the authorities;
  • share work you do not have the rights to, or infringe anyone's intellectual property or privacy;
  • take payment for work you do not intend to deliver, or display payment details that are not yours to collect on;
  • distribute malware, phish, spam or harass anyone;
  • get around plan limits, rate limits or security controls, or probe, scrape or overload the service.

We may remove content or suspend access that breaks these rules, and we will tell you why unless the law or an investigation stops us.

07The limits of protection

Watermarks, capture detection, signed expiring links, session binding and leak tracing make copying a preview costly and traceable. No web page can make copying impossible: a camera pointed at a screen still works. We do not promise that a preview cannot leak. The originals stay locked in storage until you release them.

08Your clients

Your clients use your gates without an OrexGate account. When they open one, we record what the Privacy Policy describes (a hashed network address, a coarse browser type, views, downloads and capture attempts) to protect your files and trace leaks. Tell your clients that their visit is recorded and watermarked, and only share gates with people you have a lawful reason to share them with.

09Suspension, cancellation and closing your account

  • You can stop using OrexGate at any time. Turning off renewal keeps your plan until the paid period ends.
  • To close your account and delete its data, write to support@orexgate.com. We delete it within 30 days, except records the law requires us to keep, such as billing records.
  • We may suspend or close an account that breaks these terms, does not pay, or puts other users or the service at risk. Where we can, we warn you first and give you time to download your files.

10Availability and changes

We work to keep OrexGate running and your files safe, but we do not promise it will be uninterrupted or error-free. We may change or retire features; if a change takes away something your paid plan includes, we will tell you in advance and you may cancel for a refund of the unused part of that period.

11Disclaimers and liability

Apart from what these terms say, OrexGate is provided as it is and as available. To the extent the law allows, we are not liable for indirect or consequential losses, lost profits or lost business, or for anything that happens between you and your clients, including unpaid invoices and leaked previews.

To the extent the law allows, our total liability for any claim is limited to what you paid us in the 12 months before it arose, or USD 100 if you paid nothing. Nothing in these terms limits liability that the law does not allow us to limit.

You agree to cover our reasonable losses from claims that arise from your content or your dealings with your clients.

12Changes to these terms

We will email you at least 14 days before a material change takes effect. Continuing to use OrexGate after that means you accept the new terms; if you do not, you can close your account.

13Governing law and contact

These terms are governed by the laws of the Republic of the Philippines, and its courts decide disputes, without taking away any protection the law where you live gives you as a consumer.

Questions about these terms: support@orexgate.com.